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Edit reservation details, payments and invoices

Start at: Solidres → Reservations → open the reservation
Use for: complex changes, partial/manual payments, extras, status, and invoices.

Before you edit​

  • Locate the reservation by code or guest name and verify you have the right guest.
  • Read the existing status, balance, payment history, and channel source.
  • For a channel-originated booking, check the channel rules before changing dates, price, or status manually.

Make a safe change​

  1. Open the reservation and identify the section to change: guest details, room/stay, extras, payment, status, or invoice.
  2. Make one related change at a time. Recalculate or review totals before saving.
  3. For a manual/partial payment, enter the actual amount, approved method, date, and reference. Keep supporting receipts under the property’s accounting process.
  4. Add an extra only after confirming its charge type and tax treatment. Extras can be charged per booking, room, person, or stay; see the official Extra guide.
  5. Issue an invoice only after checking the legal business details, guest details, payment state, and final total.

Verify​

Reopen the reservation and confirm the audit trail, balance, status, room allocation, and invoice/PDF result. If a change affects availability, verify the Front Desk chart.

Accounting rule

Do not delete, overwrite, or backdate a payment or invoice to “make the total look right.” Escalate discrepancies to the owner or accountant with the reservation code and evidence.