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Block rooms for maintenance or private use

Start at: Solidres → Front Desk
Alternative: Solidres → Limit Bookings for bulk review when enabled.

Choose the right tool​

  • Use Front Desk for a quick, visible block on a specific room/date range.
  • Use Limit Bookings only when the property has enabled it for its direct availability workflow.
  • Do not create a fake guest reservation to represent maintenance or an owner stay.

Before you block availability​

  1. Confirm which physical room or room type must be unavailable and its exact first and last unavailable night.
  2. Check whether an existing reservation would be displaced.
  3. Confirm the block will not displace an existing reservation before promising work dates.

Create and verify a block​

  1. Open the appropriate view and choose the room and period.
  2. Apply a clear reason, such as Maintenance — bathroom repair or Owner use.
  3. Save or confirm the block.
  4. Refresh the Front Desk chart and confirm availability is closed only for the intended range.
  5. Refresh the Front Desk view and confirm the intended room and dates are unavailable.

Local procedure to verify​

TODO — verify/write locally: Verify the screen names, bulk actions, and deletion/edit consequences of Limit Bookings on staging before training staff to use it.