Create coupons and automatic discounts

Coupons: Solidres → Coupons & Extras → Coupons
Automatic discounts: Solidres → Reservations → Discounts

Choose the right offer

Use	Guest action	Best for
Rate plan	Chooses a visible rate	Seasonal pricing, occupancy pricing, flexible/non-refundable rates
Coupon	Enters a code	Newsletter, partner, returning-guest, or targeted offer
Automatic discount	Meets a rule	Early booking, longer stay, quiet dates, or group booking

A coupon reduces room rates first; an automatic discount is calculated afterwards. Extras are not discounted by the accommodation Discount plugin.

Create a coupon

1. Define the code, promotion owner, booking window, stay/check-in window, value, room types, and maximum use before opening the form.
2. Create the coupon and set its valid booking dates separately from its eligible check-in dates.
3. Assign it to the intended room types and publish only after testing a qualifying and non-qualifying search.
4. Record the campaign owner and end date so expired offers are unpublished promptly.

Create an automatic discount

1. Define the business rule: length of stay, rooms booked, days in advance, room-type availability, or free-night offer.
2. Set the property, room types, stay validity period, applicable weekdays, lower/upper limits, and percentage or fixed value.
3. Give every discount a clear priority. Keep Stop further processing enabled by default unless the manager has calculated and approved intentional stacking.
4. Confirm the site-wide pre-tax/after-tax choice with the accountant before publishing the first discount.
5. Test a qualifying search and a near-miss search. Verify the booking summary, confirmation, and invoice show the expected total discount.

Verify before publishing

• Test the cheapest qualifying stay so a fixed discount cannot produce an unintended result.
• Test a boundary date and a departure date; discount validity includes the whole stay.
• Test a room type not assigned to the offer.
• Unpublish the offer and re-search to confirm it no longer applies.

Do not use an offer to repair a pricing error

Correct the rate plan when the room price itself is wrong. Coupons and discounts should implement a deliberate promotion with an owner, dates, and test evidence.

For details of discount priority, tax timing, and rule types, see the official Discount guide. For coupon date rules and room-type assignment, see the official Coupon guide.